Privacy Policy

At Smart Pay Merchant Service, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information from our customers to provide you with a seamless experience. This includes:

• Personal Information: Such as your name, email address, phone number, business details, and payment information.
• Technical Information: IP address, browser type, operating system, and other usage data related to your interactions with our website and services.
• Transaction Information: Details about your transactions, such as payment methods, transaction dates, and purchase history.

2. How We Use Your Information

We use the information we collect to:

• Provide and Manage Services: Including payment processing, customer support, and transaction management.
• Improve Our Services: By analyzing how users interact with our website and services to enhance functionality and user experience.
• Communication: To send you important updates, service notifications, and promotional materials related to our products and services.
• Compliance and Security: To ensure compliance with applicable laws and to protect against fraud or other malicious activities.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third parties who assist us in providing our services, such as payment processors, hosting providers, and customer support platforms.
• Legal Requirements: If required by law, we may disclose your information to government authorities or other third parties in response to legal requests or compliance requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure access controls to safeguard sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Access and Update Information: You may access or update your personal information by contacting us or through your account settings.
• Opt-Out of Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly.
• Delete Your Information: You may request the deletion of your personal data, subject to certain legal or contractual obligations that may require us to retain your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, track website usage, and provide personalized content. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at: info@smartpaymerchantservice.com

Effective Date: 01/01/2024