Terms and Conditions

Welcome to Smart Pay Merchant Service. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our services.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are using our services on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms.

2. Services Provided

Smart Pay Merchant Service provides payment processing solutions and related services to businesses. Our services may include, but are not limited to, in-person payments, online payments, mobile payments, integrated systems, invoicing, billing, and reporting tools. The specific terms of service for each product or solution may be subject to additional agreements and guidelines.

3. Use of Services

You agree to use our services only for lawful purposes and in compliance with these Terms and applicable laws and regulations. You are responsible for ensuring that your use of our services does not violate any laws, regulations, or third-party rights.

Prohibited Uses Include:

• Engaging in fraudulent or illegal activities.
• Sending or receiving any unlawful, threatening, defamatory, obscene, or inappropriate content.
• Interfering with or disrupting the functionality of our website or services.

4. Account Registration

To access certain services, you may be required to create an account with Smart Pay Merchant Service. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any security breach.

5. Payment Terms

All fees for services will be clearly outlined in your service agreement with Smart Pay Merchant Service. By using our services, you agree to pay all applicable fees and charges as set forth in the agreement. Payments must be made on time, and late fees or penalties may apply for delayed payments. We reserve the right to suspend or terminate your access to our services in the event of non-payment or overdue invoices.

6. Refund Policy

Our refund policy is governed by the terms of your specific service agreement. Please refer to your agreement for details on refund eligibility. Any refund requests must be submitted in writing to our support team. We reserve the right to approve or deny refunds based on the circumstances of the request.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of Smart Pay Merchant Service or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to use our services for their intended purposes, but you may not reproduce, distribute, or modify any content without our written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content or practices of these third-party sites. Your use of third-party websites is at your own risk, and we encourage you to review their terms and privacy policies.

9. Data Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, Smart Pay Merchant Service shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our services.
• Unauthorized access to your account.
• Any actions taken based on the information provided through our services.

We do not guarantee that our services will be error-free, uninterrupted, or secure at all times. Your use of our services is at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Smart Pay Merchant Service, its affiliates, partners, and employees from any claims, damages, liabilities, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, if you breach these Terms or engage in unlawful activity. You may also terminate your account at any time by contacting us. Termination does not affect any obligations you may have under these Terms, including payment obligations.

13. Changes to the Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically to stay informed about any updates. Your continued use of our services constitutes acceptance of any revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of US. Any disputes arising from or related to these Terms or the use of our services will be subject to the exclusive jurisdiction of the courts in US.

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: info@smartpaymerchantservice.com

 

Effective Date: 01/01/2024